We currently ship within the United States, including P.O. Boxes and military APO/FPO addresses.

We currently ship within the U.S. only.

Orders over $99 qualify for free ground shipping.

Orders typically ship within 2-3 business days. Standard ground shipping usually arrives within 3–7 business days, depending on your location and selected shipping method.

Yes! Expedited shipping options are available at checkout for an additional fee.

Absolutely. You can enter and save multiple shipping addresses during checkout in your account profile.

Whenever possible, your order will be shipped in a single package. If it ships in more than one, you'll receive separate tracking details for each package.

You’ll receive a shipping confirmation with tracking details once your order ships. You can also log into your account to view your order status.

We accept returns of unworn, unwashed items in original condition with tags attached within 30 days of purchase. Final sale items are not eligible for return.

Start your return or exchange through our Return Portal. You’ll just need your order number and shipping ZIP code. Once submitted, you’ll be able to choose a refund or exchange option, and generate your prepaid shipping label.

A $7.95 flat return shipping fee applies to returns. This fee is waived for exchanges of the same item in a new size or color.

No problem. Our Return Portal provides you with a digital shipping label that you can download and print anytime. Just visit the Return Portal to access your label and continue your return or exchange. to

Refunds are processed to your original payment method within 5–7 business days after we receive and inspect your return. Please allow additional time for your bank to process.

Gift returns are eligible for exchange only at this time.

Orders are processed quickly, so changes or cancellations aren’t always possible. Contact our Customer Service Team right away at support@charlesriver.com or call 781-793-5378.

Size charts are available on each product page. Still unsure? Reach out to our Customer Service Team at support@CharlesRiver.com, or 781-793-5378.

Basic care instructions can be found on each product’s tag.

We restock frequently. Sign up for restock alerts on the product page or contact us for availability.

We don’t currently offer customizations through CharlesRiver.com. If you're interested in customized bulk apparel, reach out to our wholesale company, Charles River Apparel, at custserv@charlesriverapparel.com, 800-225-0550, or via this form: https://www.charlesriverapparel.com/where-to-buy. 

If you are looking for a bulk order, please contact our wholesale company Charles River Apparel to be connected to a local distributor.  Contact us at custserv@charlesriverapparel.com, 800-225-0550, or complete the following form online: https://www.charlesriverapparel.com/where-to-buy. 

We accept Visa, MasterCard, American Express, Discover, PayPal, and Apple Pay.

We occasionally share promo codes. Sign up for our newsletter to be the first to know.

Occasionally! Sign up for our newsletter to receive special offers and new arrivals.

Sales tax is applied where required by law based on your shipping address.

No, you can check out as a guest. However, creating an account allows you to save your information, track orders, and view your order history.

Our Customer Service Team is available Monday–Friday, 8:30 AM–5:00 PM EST.

Email: support@CharlesRiver.com 

Phone: 781-793-5378